Kayla Wilson

Kayla Wilson is an experienced Channel Account Manager at Simplify since March 2022, with a strong background in project and client services management from Verizon Business Markets, where Kayla held the positions of Project Manager from October 2019 to March 2022 and Senior Coordinator in Client Services Management from April 2012 to December 2018. Proficient in managing small and medium business accounts, Kayla specializes in retaining and up-selling services, overseeing order submissions and completions, as well as addressing billing and service issues. Kayla possesses extensive knowledge of complex services such as MPLS, HPBX, and COLO, effectively collaborating with both customers and partner sales managers. Kayla holds a degree in Marketing with a focus on Marketing Research from Belmont Technical College, earned between January 2000 and January 2002.