Anna Perez Chavero

Anna Perez Chavero has extensive experience in customer service management, having worked at Suntransfers.com since July 2013 in roles including Customer Service Manager and Supervisor. Responsibilities included overseeing a 24/7 Customer Care team, coordinating recruitment, and ensuring high performance and service quality. Prior experience includes serving as an e-Commerce Customer Service Representative at Tradeinn, where inquiries related to sports products were handled, and as an Abuse Specialist and Tech Support agent at Yahoo, addressing account-related issues and managing team workflows for the EMEA region. Additionally, Anna held the position of Front Desk Manager at Accor, leading a team to uphold service standards while supporting daily operations and compliance. Educational background includes a Diplomatura en Turismo from Universitat Autònoma de Barcelona.