Farid Ait Ahcene

Farid Ait Ahcene is a seasoned VoIP Product Engineer at SkySwitch since September 2019, specializing in maintaining relationships with third-party VoIP and SDWAN vendors, integrating new hardware products, and creating documentation for troubleshooting and best practices. Previous experience includes serving as a Distribution Systems Engineer at Cisco, where presentations for various software and cloud offerings were developed and delivered, as well as holding the position of Senior Engineer in Support & Pre-sales at 3CX, focusing on partner and reseller support. Farid also held several technical roles at Grandstream Networks, including Lead Support Engineer for North America East, where expertise in debugging various telecommunications systems was applied. Other positions include Project Manager at Global Light Company and IT Business Process Analyst Intern at BJ's Wholesale Headquarters. Farid Ait Ahcene holds a Bachelor of Engineering in Electrical and Electronics Engineering from Université Mouloud Mammeri Tizi-Ouzou and multiple certifications in networking and health information.