Samantha Purk

Samantha Purk is an accomplished professional with extensive experience in customer support, marketing, and project management. Currently serving as a Senior Customer Support Representative at Snap! Mobile, Samantha enhances customer engagement across various SaaS products while improving both external and internal knowledge bases. Previous roles include managing customer success initiatives at Snap Store and leading marketing projects at Advice Chaser. With a strong foundation in customer service from previous positions at DEO, 48 Hour Books, and other organizations, Samantha has developed a comprehensive skill set in communication, problem-solving, and project management. Samantha holds a Bachelor of Science in Business Administration with a Marketing Management specialization and is currently pursuing a Master of Science in Marketing Analytics.