Megan Leadbetter has extensive experience in IT operations and service management, currently serving as the Head of IT Operations at Softcat plc since June 2013. Throughout their tenure at Softcat, Megan has held various roles including Service Operations Manager, Service Desk Manager, Service Desk Team Leader, and Service Desk Analyst. Prior to Softcat, Megan worked as a Service Desk Analyst at Biffa for one year. Educationally, Megan obtained A-Levels in Information Technology from The Henley College between 2009 and 2011.
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