Kelli Buchanan

Kelli Buchanan is an experienced professional in sales enablement and customer support, currently serving as a Senior Sales Enablement Specialist at SolarWinds since May 2019. Previously, Kelli held the position of Senior Implementation Specialist at Samanage and served as a Product Support Specialist I at Railinc Corp, where responsibilities included customer support for RailSight Track & Tracing and Steelroads website, conducting root-cause analysis, and enhancing product service delivery. Kelli also worked as a Client Service Manager at Mediant Communications, collaborating with investment companies on regulatory material delivery. Kelli holds a Bachelor of Arts in Communication Studies from the University of North Carolina at Greensboro, graduated in 2011, and is certified as ITIL® 4.