Jake P.

Jake P. is a seasoned client success professional with extensive experience in managing customer relations and improving service satisfaction. Currently serving as a Client Success Manager at Sourcepass since May 2023, Jake previously held roles at Proxios as a Client Success Executive and Customer Success Account Manager from November 2020 to May 2023, where responsibilities included understanding client needs and articulating technology service benefits. Prior experience includes serving as an Account Executive at Markel from May 2018 to November 2020, successfully managing relationships with agencies across New England and contributing to agency growth. Jake also worked as a Field Sales Representative at Techtronic Industries from January 2016 to May 2018, focusing on expanding market share for leading power tools. Jake holds a degree in Property Management from Virginia Tech, earned in 2015.