Rebecca Gaywood

Rebecca Gaywood is an experienced customer service and operations professional with a strong background in managing diverse teams and driving customer satisfaction initiatives across various industries. Currently serving as Customer Service Manager at Sparex Limited since August 2023, Rebecca previously held the role of Head of Customer Service and Fulfilment at Securitas Technology UK, where responsibilities included overseeing demand planning and order management exceeding £1 million per month. Other notable positions include establishing a new contact center at Seetec Pluss and leading customer experience strategies at Software Solved and Timewade Ltd. Rebecca's educational background includes an MA in Professional Development in Management from the University of Exeter and further studies at Cranfield School of Management and Heriot-Watt University.