Tim Basheer

Tim Basheer has extensive experience in customer success management and account management. Tim started their career as a Customer Success Trainer at Microsoft in March 2019, where they planned and led training sessions for various clients. As a Customer Success Account Manager at Microsoft from April 2020 to November 2021, Tim partnered with customers and the Account Team to prioritize and plan engagements and programs. Tim also fulfilled support contract obligations and improved customer experience.

Currently, Tim is working as a Customer Success Manager at StandardFusion since November 2021. In this role, they manage a global book of business with enterprise accounts, fosters relationships with senior change managers, and drives product adoption. Tim provides strategic implementation support through training, demos, and guidance to clients, ensuring they are supported and inspired to utilize the platform effectively for their business objectives.

Overall, Tim Basheer has a proven track record in customer success management, training, and account management, with a focus on driving customer satisfaction and delivering meaningful business outcomes.

Tim Basheer holds a Bachelor of Education degree from The University of British Columbia. Tim'seducation history does not provide specific start and end dates for their time at the university. In addition to their degree, Tim has obtained several certifications from Microsoft. These include the Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Certified Trainer 2021-2022, Accessibility in Action, Microsoft Global Challenger, and Microsoft Innovative Educator certifications. The certifications were obtained between the years 2019 and 2021.