César Massalana

César Massalana is a highly experienced professional currently serving as a Senior Executive in Customer Services at Sterling Technology since July 2021. Previously, César worked at Accenture from April 2018 to October 2020 as an Information Technology Support Analyst, where responsibilities included providing first and second line support, incident resolution, and systems deployment. César's earlier experience includes roles as a Technology Front Desk and Office Coordinator at Accenture and Concierge Team Member at Park Plaza, focusing on customer support and problem-solving. Additionally, César worked as a Sales and Customer Service Assistant at Millennium bcp, achieving sales targets for financial products. César holds a degree in Sports Science from Universidade Lusófona - Centro Universitário Lisboa and a certification as a Corporate Receptionist from Reception Academy.