Leo Zhu

Leo Zhu is a seasoned technical professional with extensive experience in technical support and software engineering. Currently serving as a Senior Technical Support Engineer at SUNMI, Leo has previously worked as a Software Engineer and Customer Success and Support Engineer at Eshine Inc., where integration of SaaS platforms with hardware components and management of client technical issues were key responsibilities. At City University of Seattle, Leo excelled as an Assistant Project Leader and Student Relationship Manager, enhancing international student experiences and supporting energy sustainability projects. Leo's earlier role as a Project Coordinator at Shanghai ONA Architectural Design Co. Ltd. involved proactive client communication and project management, underpinned by an MBA from City University of Seattle and a Bachelor's in Architectural Design from Shanghai Second Polytechnic University.