Joana Figueroa Maldonado

Joana Figueroa Maldonado is a Project Manager at both SwiftCX and Customer First since April 2021, demonstrating strong project management skills. Previous experience includes a role as a Customer Support Agent at Kampgrounds of America, Inc., and as a Project Engineer at Nestlé, where Joana led medium to large-scale project implementations and monitored project progress. Additional experience includes project management and monitoring at Cooperativa Tepeyac II, Spanish tutoring at Baselang, and internships focused on safety and environmental management at Cargill and Nestlé. Joana holds a degree in Environmental Engineering from Universidad Nacional Experimental del Táchira and has completed diploma courses in project management and industrial hygiene and safety.