Carlos Moreno

Carlos Moreno is an experienced operations specialist currently working at TA Connections since September 2022, where responsibilities include managing hotel and transport arrangements for distressed passengers and collaborating with team leaders across various ports. As an independent consultant since November 2020, Carlos advises small companies on hospitality setup and processes. Previous roles include Experience Manager at Dore Brothers SAS and Manager of Events at The Dreamer, where responsibilities involved enhancing guest experiences and promoting events and activities. Carlos holds a degree in Engineering from Universidad del Magdalena and completed hospitality management training at Servicio Nacional de Aprendizaje (SENA). Skills include system management on platforms such as Dialpad, Slack, and Zendesk, along with expertise in sales promotions and social media content creation.