Harvey Sipel

Harvey Sipel is an accomplished executive in customer experience and digital strategy, currently serving as Vice President - CX | Technology at Teleperformance since April 2024. In this role, Harvey advocates for clients and collaborates with sales, customer success, support, and marketing teams to drive growth and retention through exceptional customer experiences in the SaaS Enterprise Software sector. Prior to Teleperformance, Harvey was a Partner at Infosys Consulting from 2018 to April 2024, leading global digital experience initiatives and contributing to the company's recognition as a top IT consulting firm. Additionally, Harvey held the position of Managing Director at Dell from 2013 to 2018, where leadership in Digital CX product offerings was a key focus. Earlier, during a tenure at Capgemini from 2011 to 2013, Harvey built a digital practice targeting Fortune 1000 clients and played a pivotal role in the establishment of an Applied Innovation Exchange.