Clinical Lab Associate - Returns (monday-friday, 4:00pm-12:30am)

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Clinical Lab Associate who will be responsible for Sample Returns and Sendouts. 

Duties and Responsibilities:

• Facilitate efficient specimen return and send-outs to custodian pathology laboratories and Tempus partners
• Monitor high-priority requests and audits to ensure customer retention and satisfaction
• Sort, file, and maintain long-term FFPE specimen storage
• Develop a firm understanding of lab processes and databases 
• Ensure all sample return documentation is professional, accurate, and HIPAA-compliant
• Engage in timely issue reporting and resolution
• Build and maintain effective relationships with other laboratory employees

Preferred Qualifications:

• High School degree or GED required.
• Bachelor's Degree in a related field preferred. 
• Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
• Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
• Proven ability to learn new skills quickly and adapt to new processes smoothly
• Computer proficiency with equivalent knowledge of standard software and general familiarity of standard office equipment and technology

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