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Aidin D.

Customer Success Manager at Terra Dotta

Aidin D.'s work experience begins with their role as a Customer Success Manager at Terra Dotta, LLC, where they proactively engage with customers in the Education Technology industry to ensure satisfaction and promote product adoption. They have a background in account management, training, and implementation and work closely with cross-functional teams.

Prior to that, Aidin D. worked as an International Student & Scholar Advisor at Northern Arizona University, where they collaborated with various departments to support the international student experience. They maintained and updated data integrity using government records and university CRM.

Aidin D. also has experience as a Business & Sales Development Representative at RE:WORK TRAINING, where they generated leads and managed the IT sales pipeline. They worked closely with sales and marketing teams to meet company goals.

Additionally, Aidin D. served as a Resident Director at the American Councils for International Education, with roles in Baku, Azerbaijan and Ankara, Turkey.

They also worked as a Language Instructor at Berlitz Corporation and ABC Language Exchange, teaching Farsi, Dari, and English to individuals and groups. They applied unique teaching techniques and assisted in training new instructors.

Furthermore, Aidin D. served as an Executive Liaison & Customer Success Representative at New College of California, providing exceptional customer service and representing the travel agency at travel fairs and trade shows. They also researched and identified new business partners.

Overall, Aidin D. has a diverse background in various industries, with a focus on customer success, international education, sales, and language instruction.

Aidin D. has a Bachelor of Arts degree in International Development Studies from the University of California, Berkeley. From 2007 to 2009, Aidin attended City College of San Francisco, although the specific degree and field of study are not provided.

In terms of certifications, Aidin has obtained several additional qualifications. In July 2021, Aidin completed the "Diversity, Inclusion, and Belonging" certification from LinkedIn. Additionally, Aidin obtained certifications in "Excel Essential Training (Office 365/Microsoft 365)," "Leading at a Distance," and "Project Management Foundations: Lessons Learned" from LinkedIn in July 2021.

Aidin also received certifications in the following areas in 2022: "Employee Development Days 2022 Participant" from Northern Arizona University in June, "BDR/SDR Trainee" from RE:WORK TRAINING in April, "Groundwork for Success in Sales Development" from SV Academy in April, and "Technology Summit 2022" from Northern Arizona University in April.

It is important to note that no other information regarding Aidin's educational background or certifications is available from the provided chronological information. So, any assumptions beyond this information would be considered strong assumptions.

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