Andrew Curtis has over 19 years of experience in operations management, currently serving as the Operations Manager at Secured Mail since February 2012. In this role, Andrew oversees all site-based staff, manages full site P&L, ensures health and safety compliance, and monitors internal KPIs while reporting to senior management. Prior to Secured Mail, Andrew was the Domestic Operations Manager at DHL Global Mail from March 2004 to January 2012, where responsibilities included establishing new operations, leading a large team, handling P&L, and driving staff training and development. Andrew consistently engages with external providers and customer meetings to ensure service level agreements and operational effectiveness are met.
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