Anna Cardell

Anna Cardell is a seasoned professional with extensive experience in customer experience strategy and business transformation, currently serving as a CX Strategy & Business Transformation Manager at Duni Group since January 2022. Prior to this role, Anna Cardell had a long tenure at DHL Sverige, where positions ranged from First Choice & Program Manager—overseeing continuous improvement, project management, and customer implementation—to Senior Project Manager, Area Operations Manager, and Dedicated Services Manager, demonstrating a strong background in project management and operational leadership. Educational qualifications include a Master's degree in Strategic Management and a Bachelor's degree in Economics and Marketing from Halmstad University, complemented by various certifications in project management and leadership development.