Bryan Fox

Bryan Fox has a extensive background in customer care and service management. Bryan started their career at EDULINX Canada Corporation, where they held roles as a Call Centre Team Leader for both Executive Customer Relations and Customer Support Specialists. During their time there, they were responsible for managing complaint teams and achieving service level standards.

Bryan then moved on to Wells Fargo, where they held several customer service management roles, including Assistant Manager, Customer Service, Customer Service Manager, and Senior Customer Service Manager. In these positions, they provided leadership to various teams and played a key role in launching a centralized customer service team for the Auto Finance division.

Most recently, Bryan worked at The Globe and Mail, where they held the roles of Manager, Customer Care Operations, Senior Manager, Customer Care, and currently serves as the Director, Customer Care. In these roles, they have been responsible for overseeing customer care operations and ensuring exceptional service standards are met.

Bryan Fox has studied finance, specifically in the field of Finance, General, at Sheridan College. No further information about their education history is provided.