Michael Mallon

Michael Mallon, PMP, currently serves as a Senior Business Analyst within the Business Intelligence team at The Philadelphia Contributionship, the oldest property and casualty insurance company in the USA. Previously, Michael held the position of Director of Migrations and Customer Analytics at Thomson Reuters, where significant achievements included a strategic customer migration project resulting in $63 million in revenue retention. Michael's extensive experience encompasses leadership roles in migration consulting, business analysis, and project management, with a strong focus on customer satisfaction and operational efficiency. Earlier career highlights include a Lotus Notes Consultant role at CAI, emphasizing team leadership and technical guidance in application development. Educational credentials include studies at Neumann University and Springhouse Education & Consulting Services.