Amanda Welstead

Amanda Welstead is an experienced professional currently serving as a Relationship and Retention Executive at The Webinar Vet since April 2023. Prior to this role, Amanda worked as a Retention Specialist at Neilson Place from May 2020 to March 2023, effectively managing over 20 advisers and achieving monthly targets consistently. Amanda's expertise in retention strategies was further honed at Albany Park, where Amanda built and led a dedicated retention department, and at Better Protect, where Amanda advanced from an Enrichment Consultant to a Retention Specialist. Throughout Amanda's career, strong skills in client communication, problem-solving, and process improvement have contributed to achieving better results for the companies by addressing payment issues and analyzing trends to prevent lapses in policy retention.