Lacey Rowan, MSW

Customer Success Manager at TheGuarantors

Lacey Rowan, MSW has a diverse range of work experience spanning various industries and roles. Lacey currently works at TheGuarantors, where they have held multiple positions including Customer Success Associate, Customer Success Analyst, and Underwriting Specialist since May 2021. Prior to that, Lacey worked as a Behavioral Health Intern at Novant Health from September 2020 to April 2021. Lacey also served as a Wellness Coordinator at The Joint Chiropractic from May 2020 to October 2020. Lacey gained experience as a Social Work Intern at Matthews Free Medical Clinic from January 2020 to May 2020, and at Women + Girls Research Alliance from August 2019 to December 2019. Before pursuing their MSW, they worked as a Summer Intern at Leadership Charlotte from May 2017 to August 2019. Lacey also served as an Administrative Assistant at Carolina Center for Public Service from August 2018 to May 2019. Lacey held a leadership position as the Co-Chair of Rethink: Psychiatric Illness from April 2018 to May 2019. Prior to that, Lacey worked as a Bookseller at Barnes & Noble College from August 2016 to December 2017. Lacey also served as the Director of Finance and Facilitator of Training at Rethink: Psychiatric Illness, Campus Y from March 2016 to December 2017. Overall, Lacey Rowan, MSW has a strong background in customer success, healthcare, social work, and leadership roles.

Lacey Rowan, MSW, completed their Bachelor's Degree in Psychology & Women's and Gender Studies, with a Music Minor, from the University of North Carolina at Chapel Hill during the period of 2015 to 2019. In 2018, they participated in a Study Abroad program at The University of Sheffield, where they focused on Sociology. Continuing their education, Lacey obtained a Master of Social Work (MSW) degree from the University of North Carolina at Charlotte from 2019 to 2021. Furthermore, they acquired a certification as a Registered Social Worker from Social Work England in July 2021.

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