Kristy Baka

Kristy Baka is an experienced professional currently serving as an Analyst-4 at Third Federal since May 2022, focusing on software and process for the Appraisal and Document departments. Previously, Kristy held the position of Senior Information Technology Business Analyst at Descartes Systems Group from February 2020 to May 2022, and served as Scrum Master at MacroPoint, LLC from April 2018 to February 2020. Kristy’s background also includes working as Software Quality Supervisor at AmTrust Financial Services, Inc. from April 2015 to February 2020, where significant improvements were made to warranty applications through effective stakeholder analysis and agile practices. Earlier experience includes a role as Project Manager at Sterling Infosystems, delivering multiple successful software integration projects. Kristy holds a Master of Arts in Non-Profit/Public/Organizational Management from Ashford University and a Bachelor's degree in Multi/Interdisciplinary Studies from the University of Washington.