Matheus Baldo Cordeiro

Matheus Baldo Cordeiro has a diverse work experience spanning from 2010 to the present. Matheus started their career as an intern at Aliança Francesa, where they were responsible for customer service and selling French courses. Matheus then moved on to work at FECAP, where they held various roles including Administrative Assistant, Marketing Analyst, Marketing Coordinator, and Professor. During their time at FECAP, they contributed to improving the institution's marketing strategies and enrollment numbers. Matheus later joined Burlington English Latam as a Branch Manager, where they played a key role in rebuilding a branch and successfully restructuring it. Matheus also worked as a Customer Experience Manager, implementing a new department focused on enhancing customer satisfaction and reducing cancellation rates. Matheus then joined ZENVIA as a Senior Outbound SDR, where they specialized in outbound prospection and scheduled meetings with potential clients. Currently, they are working at treble.ai as a Sales Development Representative and has progressed to the roles of Sales Development Lead - Campaign Automation Specialist and Sales Development Manager.

Matheus Baldo Cordeiro completed their Bachelor of Science in Business Administration, with a focus on Marketing, at FECAP from 2009 to 2012. Later, from 2014 to 2016, they pursued a Master's degree in Business Administration, specializing in International Management and closely studying Internationalization and Economic Crisis, at ESPM Escola Superior de Propaganda e Marketing. In 2017, they further expanded their knowledge in Marketing by obtaining a certification in Customer Engagement from ILSC Business School.