Thomas J. Johnson has a diverse background in customer support and operations management. Thomas J. has worked with notable companies such as TrueNorth, Deako Lighting, Notion, Metal, Credit Karma, Stripe, and Apple. Thomas has experience in building and enhancing customer support systems, implementing best practices, managing workforce policies, overseeing support operations, and ensuring customer satisfaction. Thomas J. has a strong educational background with a B.A. in International Studies from California State University, East Bay, and experience as a Pre-Doctoral Submissions Editor at Okayama University. Additionally, Thomas has served in leadership roles in the California National Guard and the US Army.
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