Federico de Michele

Federico De Michele is an experienced professional in customer success and human resources, currently serving as Customer Success Team Leader for TuoTempo, overseeing a team and managing a portfolio of over 250 clients in Italy to enhance Net Revenue Retention. Prior roles include Customer Success Executive at TuoTempo, HR Consultant at Wospee, and Account Executive for Cezanne HR. Federico has a solid educational background with a Bachelor's degree in Scienze e Tecniche Psicologiche from Università del Salento and a Master's degree in Human Resources Management from Bologna Business School, complemented by various other qualifications in digital marketing and communication. Notable contributions also include teaching a course on Management and Organization of eHealth and organizing TEDx events.