Natalia Volkovskaya

Natalia Volkovskaya is an experienced professional in robotic process automation and business analysis, currently serving as RPA BA and Solution Architect at Ukreximbank since February 2022 and as RPA Leading Business Analyst at MHP SE since April 2021. Prior to these roles, Natalia worked as a Robotic Process Automation Developer and Business Analyst at Ukrsibbank BNP Paribas Group from November 2018 to April 2021, focusing on process robotization using Blue Prism software. With a robust background in retail banking, Natalia held various positions at OTP Bank from January 2005 to November 2018, including Chief Expert of Retail Banking Process Organization Department, where responsibilities included the optimization and automation of retail business processes. Educational credentials include a Master’s degree in Finance from the University of State Fiscal Service of Ukraine and a Business Analyst in IT certification from Softserve University. Additionally, Natalia has enhanced qualifications through continuous education, including IIBA EEP Ukraine in June 2023.