Adriana Covarrubias

Adriana Covarrubias has held multiple roles in the customer service industry. Adriana is currently serving as the Head of Care Strategy at Visible since January 2022. Prior to that, they worked at Verizon, where they held the position of Senior Manager - Reporting and Analytics from May 2019 to January 2022, and Senior Manager Customer Svc HBA from May 2017 onwards. Before joining Verizon, they worked at Verizon Wireless in various roles including LEAD Bilingual CS Supervisor HBA from March 2016, Bilingual Customer Service Supervisor HBA from June 2015 to March 2016, and Customer Service Supervisor from July 2008 to June 2015.

Adriana Covarrubias attended El Paso Community College from 2003 to 2005. Later, they enrolled at the University of Phoenix from 2006 to 2007. However, no specific degree or field of study information is provided for either institution.