Micah Bravo currently serves as a Sr Workforce Manager at Vitalant since December 2020 and also holds the position of Customer Service Advocate at Customer Service AI Oracle, starting in June 2020. Previous experience includes Intraday Manager for MSCC Shared Services at Kaiser Permanente from March 2012 to June 2019, Customer Care Manager at Square Enix from April 2006 to March 2011, and Customer Service Supervisor at Charter Communications from January 2000 to December 2005.
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