Aneta C.

Quality Analyst at Wave

Aneta C. is an experienced professional with a strong background in quality analysis and client services. Currently serving as a Quality Analyst at Wave Utilities since May 2022, Aneta has previously held roles at Western Union Business Solutions as a Specialist in Client Services and at skinChemists as an Admin/Business Development Executive. Aneta’s expertise includes digital and print marketing, compliance and process improvement, email campaigns, risk assessment, and information security management. Prior experience includes positions at ParentMail providing technical support and at Diligenta as a Quality and Training Coordinator and Contact Centre operator, focusing on quality assurance, training, and customer service. Aneta's educational background includes a Bachelor of Arts in Criminology and Sociology from the University of Bedfordshire and a qualification in Financial Administration from the Chartered Insurance Institute.

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