Dean Palm

Development Support Engineer at WeInfuse

Dean Palm has a diverse work experience in the field of software development, with a focus on maintenance, QA, and troubleshooting of applications. Dean is currently working as a Development Support Engineer at WeInfuse, where they are responsible for maintaining and QA for the company's app. Dean also creates and edits documentation for database maintenance tasks, establishes integrations with partners, and contributes to process and design improvements for workflows in WeInfuse software.

Prior to this, Dean worked at SXSW, where they held multiple roles. From 2016 to 2020, they worked as a Junior Developer, and from 2016 to 2016, they served as a Software Development Coordinator. During their time at SXSW, Dean gained experience in working with various tools and apps essential to the functioning of the festival. Dean handled user support emails, utilized databases for QA and customer support, conducted quality assurance for festival apps, and enhanced the company's brand through exceptional customer interactions. Dean's internship at SXSW in 2014 involved similar responsibilities and contributed to their overall skill set in software development.

Dean Palm attended Austin Community College from 2014 to 2016, where they pursued General Studies. No degree was mentioned for this time period.

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