Ashwani Bahri

Ashwani Bahri is an experienced professional in contact operations and customer service management, currently serving as Senior Manager at Whirlpool Corporation since June 2019, where responsibilities include leading Contact Operations and overseeing the AMC Category Profit and Loss. Prior to this role, Ashwani held the position of Head of Contact Operations at Haier Appliances India Pvt Ltd from June 2012 to June 2019, focusing on customer interactions and Omni Channel support. Earlier career experience includes a managerial role at Serco managing operations for a top consumer durable account, and starting in various capacities at IBM Daksh and Wipro Spectramind, where foundational skills in customer service and quality assurance were developed.