Gianluca Luoni

Gianluca Luoni is a seasoned professional in the telecommunications sector with significant experience in customer value management and network planning. Currently serving as a Senior Customer Value Management Analyst at Wind Tre since January 2017, Gianluca specializes in Agile methodologies. Previously, as the Analysis & Performance Manager at H3G from April 2012 to December 2016, responsibilities included overseeing retention and upselling strategies along with customer reporting and analysis. An extensive background in network planning is evident from roles at H3G, starting from the Service Operating Center to Network Planning Manager, alongside earlier experiences at companies such as blu and Vodafone Italy. Gianluca holds a degree in telecommunications engineering from the Politecnico di Milano, earned between 1992 and 1997.