Natalia Quintana

Natalia Quintana is an experienced business operations manager currently employed at Xmartlabs since June 2021, where responsibilities include leading strategic internal projects, driving the execution of OKRs, and overseeing organizational processes for operational efficiency. Previously, Natalia served as Head of Operations at Senpai Academy from April 2015 to November 2020, coordinating operations across various markets and ensuring client satisfaction and retention. Early in Natalia's tenure at Senpai, roles included Operations Coordinator and Director's Assistant, contributing to aspects such as project management, team coordination, and market positioning. Previous experience also includes a position as a Customer Service Agent at Isbel S.A. Natalia holds a Bachelor of Business Administration from Universidad ORT Uruguay and a Diplomatura in Customer and People Experience from Universidad Austral, Buenos Aires, among other qualifications in digital marketing and marketing analysis.