Elena Elkina

Elena Elkina has a diverse work experience in the customer service department at Xsolla. Elena joined the company in 2012 as a Customer Support Agent and later became the Vice Head of the Customer Service Department in July 2013. Elena held this role until January 2019. In February 2020, they were promoted to the position of Head of Customer Service, and in January 2022, they further advanced to the role of Director of Customer Service. Elena currently holds this position at Xsolla.

Elena Elkina has an established education history with a focus on management and leadership. Elena earned a Bachelor's degree in English Translation and Interpreting from PSPU in 2012. In 2021, they attended Harvard Business School and completed a program in Management Essentials. The following year, in 2022, Elena obtained a Certificate in Team Leading from the Cambridge Management and Leadership School. Also in 2022, they enrolled at the MIT Sloan School of Management for a Mastering Negotiation and Influence program, which they completed in 2023. Additionally, Elena holds a certification in IELTS 8.0, obtained in April 2012.