Vijay Chinthala is an Associate Customer Experience Manager at Zolo since May 2022, specializing in enhancing customer satisfaction and managing property operations. Key responsibilities include customer acquisition, team management, data analysis for service improvement, and organizing community events while ensuring cost management and compliance. Prior to this role, Vijay worked as a Front Office Associate at GreenPark Hotels and completed an internship at Accor, gaining hands-on experience across various hospitality departments. Vijay holds an MBA in Marketing from Osmania University and a Bachelor's degree in Hospitality Administration/Management from IHM Hyderabad, along with a Bachelor's degree in Tourism Management from Indira Gandhi National Open University.
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