Joseph Palazuelos

Joseph Palazuelos has been working in various technical support and quality assurance roles in the software industry since 2012. Joseph started as a Quality Assurance Assistant at Decade Software Company, which was later acquired by Accela, where Joseph continued in quality assurance and customer support roles. Joseph is currently working as a Technical Support Engineer at Accela and has also held titles such as Senior Customer Support Analyst and Contract System Analyst. Joseph earned an Associate's Degree in Computer/Information Technology Administration and Management from Heald College in 2011.