Emily Hagen

Emily Hagen is an accomplished hospitality professional with extensive experience in hotel management, currently serving as the General Manager at Shem Creek Inn with Charlestowne Hotels since February 2019. Recognized as Charlestowne Hotel's 2022 General Manager of the Year, Emily successfully led the property through the Covid-19 pandemic, achieving significant growth in average daily rate (ADR) and room revenue in 2023. Previous roles include Hotel Manager and Assistant General Manager at Shem Creek Inn and various management positions at Wyndham Destinations and LBA Hospitality, where skills in guest services, operations management, and financial forecasting were honed. Emily holds a Bachelor's degree in Sociology from Virginia Tech, along with certifications in Hospitality Management and COVID-19 Contact Tracing.