Diligenta - a subsidiary of Tata Consultancy Services

3 followers

‌

Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our... Read more

Industries

Insurance, Life Sciences

Headquarters

Peterborough, GB

Employees

5,001-10,000

Links

Org chart

Daniel Praveen

CEO

Daniel Praveen

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John S.

Head Of Optimisation & Insight

Danny Wilson

Head Of Commercial Management - Major Client

Jacqui Davies

Head Of Customer Experience

Jo Talbot

Head Of Customer Outcomes

Kirsty Polley

Head Of Operations

Zoe Pruhs

Recruitment Lead

Bryn Wilkinson

Head Of Resource Planning

Mark Balmer

Head Of Resourcing

Robert Summers McIpd

Head Of People Operations And Change

Milind Dhuru

Executive Director

David Edwards

Commercial Director

Iain Gray

Head Of Life, Pensions And Investments

John Vanstone

Head Of Internal Audit (smf 5)

Alex Harris

Finance Utility Director

Lorraine Tanner

Head Of Anti-financial Crime And MLRO

Natalie Peacock (DipCII)

Senior Operations Manager (lbg Account)

Stephen Hepburn

Technology Director / Chief Architect

Allan Anyon

Head Of Line 1 Risk And Controls

Jeremy Moulton

Head Of First Line Risk

Luke Watts

Head Of Enterprise Risk

Alan Meikle

L1 Risk Governance Manager

Compliance Manager

Legal Counsel

Legal Counsel

Communications Manager

Katie Bramwell

Head Of People Engagement And Communications

Thomas Duckett

Social Media Liaison Manager

Simon Spencer

HR Business Partner

David Foley

Reconciliations Team Manager

Isabel O'Hara

Digital Transformation Manager

Jen L.

Training And Delivery Manager

Robert Callaghan

Delivery Manager

Ajay Singh

Complaints Manager

Alan Ross Dippfs

Pension Complaint Manager

Amy Dove

Contact Center Manager

Chris Mitchell-Mallon

Assistant Business Operations Controls Manager

Claire Kitson

Contact Centre Lead - NEST

Correspondence Lead

Trainer

Case Manager

Complaint Manager

Christopher McLachlan

Diversity And Inclusion Business Partner

Emma Cherry

Client Relationship Manager

Gavin Broad

Customer Service Team Lead

Hannah Winsper

Customer Services Manager

Jodie Head

Customer Service Manager

John Printy

Customer Service Manager

Josh Bentley

Operations Service Delivery Manager

Nicola Millican

Customer Service Manager Pensions

Sean Teven

Complaints Team Manager

Halleluyah Akinbobola

Project Team- Customer Support Executive

Azizah A

Customer Service Representative

Clauretta Brudy Eyong

Customer Service Representative

Karthikeyan S

Customer Service Representative

Neha Y.

Customer Service Associate

Ntsatsi Leoma

Customer Service Representative

Peter Scott

Senior Customer Service Associate

Vinesh G.

Client Services Coordinator

Angela Patricia Narpati

Customer Service Representative

Barbara MacDonald

Complaints Manager

Heather Campbell

Customer Service Administrator

Jack P.

Senior Customer Service Representative

Jalil Khan

Customer Services & Claims

Juliet Chileshe Mutale

Customer Service Administrator

Russell Flaherty

Penion Guarantees Team

Sai Poojitha R

Customer Service Representative

Victor Lam

Customer Service Representative

Kylie Laws

Reward Manager - Wellbeing And Benefits

Teams

+52

Customer Service Team

55 members

+57

Business Analysis and Operations Support Team

60 members

+40

Finance and Compliance Team

43 members

+11

Risk Management Team

14 members

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