Yulia Kozak

Yulia Kozak has a diverse work experience spanning various roles and industries. Yulia is currently working at DS Smith as a Compliance Process Lead since June 2023. Prior to this, they served in roles such as Process Lead CRT, Complaints Coordinator, and Back Office Support Administrator at DS Smith between 2019 and 2023. Before joining DS Smith, Yulia worked at Booking.com as a CS Partner Specialist, where they were responsible for solving problems for accommodation businesses and providing support to new hires. Yulia also acted as an intermediary between departments and supported partners in multiple languages. Yulia's earlier experience includes positions such as Systems Thinking Module Leader at Cass Business School and Strategic Partnerships Manager at Maven Wealth Club. Yulia has also worked as a Systems Thinking Visiting Lecturer at Cass Business School, Member Relations Manager at Crown Ark Group, and Operations Assistant at Riskcare. Additionally, Yulia has served as a Russian/English Interpreter at TPMC.

Yulia Kozak holds a Doctor of Philosophy (Ph.D.) degree in Management/Systems Thinking from the University of Hull. Yulia also earned a Bachelor of Science (BSc) degree in Management from Cass Business School.