UX Content Writer

Marketing · Full-time · New York, United States

Job description

Welcome to Fi.

We’re a passionate team from Square, Google, Peloton, Uber, and more, working to redefine the dog-human connection. Our mission? Harness cutting-edge technology to transform what it means to be a dog parent.

The pet industry has been stuck in the past for far too long, and we’re here to change that. At Fi, we’re combining expertise and innovation to improve the lives of millions of dogs across the U.S. Real-time location tracking, activity, sleep, and behavior monitoring – and that’s just the start.

The most exciting part? Bridging the communication gap between dogs and humans. Picture a world where you know how your dog feels in real time and how to keep them at their best. That’s the future we’re building at Fi.

If you thrive in a collaborative, forward-thinking environment and are passionate about helping dogs live longer, healthier lives, we want you on the team. Together, let’s redefine the future of dog ownership – turning the “impossible” into “let me find a way.”

Fi is looking for a UX Content Writer!

Fi is looking for a UX Content Writer to lead our content design and writing efforts. This role is a unique opportunity to shape Fi’s voice, craft exceptional brand narratives, and create user experiences that delight and engage dog parents everywhere.

As a hands-on writer, you’ll partner with designers, engineers, marketers, and product managers to build compelling brand stories and seamless UX copy. You’ll bring Fi’s vision to life across every touchpoint—whether it’s designing user flows, creating brand guidelines, or scripting product launches.

If you’re excited to transform complex ideas into concise, impactful messaging and love collaborating across disciplines, this role is for you.

Responsibilities:

  • Shape Fi’s Voice: Develop clear, concise copy aligned with our brand voice, effectively communicating Fi’s mission and products.
  • Storytelling Across Touchpoints: Transform complex challenges into engaging UX copy and compelling brand stories that resonate with diverse audiences.
  • Collaborate & Innovate: Work closely with design, product, and marketing teams to establish consistent messaging and enhance the user experience.
  • Build Seamless Experiences: Partner with the design team to ensure consistency across interfaces, creating and sharing writing guidelines and reusable components.
  • Elevate Product Content: Contribute to product content strategy, producing polished UX copy that enhances the user journey.
  • Champion Ideas: Advocate for your solutions with clarity and confidence, always prioritizing impact over ego.
  • Stay Hands-On: Self-manage projects, meet deadlines, and provide constructive feedback when needed.

Qualifications:

  • 5+ years of experience in copywriting for digital products, apps, websites, and brands.A robust portfolio showcasing versatile experience in UX writing and brand storytelling.
  • Excellent time management skills and a track record of meeting deadlines.A collaborative mindset, with experience working closely with cross-functional teams.
  • Bonus: Agency experience and familiarity with photo/video shoots and post-production.
  • Most importantly: A genuine love for dogs!

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