Paul-Antoine Nguyen

Paul-Antoine Nguyen has extensive experience in data, AI, and user experience design, currently serving as Lead Data & AI at Orange since 2006. Key achievements include the development of a recommendation system for OCS to reduce customer churn, leading a data lake migration to Google Cloud, and launching Generative AI projects. Previously, Paul-Antoine held leadership roles such as eXperience Design Lab deputy director, where a team of over 250 designers and researchers was established, and Deputy Director of Orange Group Design & User Experience, focusing on collaborative UX design for Orange products globally. Paul-Antoine also managed mobile data product lines across multiple regions and contributed as a visiting teacher at CNAM. Academic credentials include Master's degrees from École Polytechnique and École Nationale de Telecommunications, among others.