Krystal Hicks, MSHRM, currently serves as the Manager of Recruiting for Quality Restaurant Concepts, LLC/Applebees Franchise Group, overseeing staffing for Applebee’s Restaurants in the Southeast since May 2022. Prior experience includes roles as Human Resources Manager and Talent Acquisition Coordinator at CRV Surveillance, where responsibilities entailed full cycle recruitment, HR management, and regulatory compliance. Additional experience includes positions as Operations Manager at I.K. Hofmann USA, Inc., Recruiter/Assistant Training Manager at The Ōnin Group, Employment Specialist at the Department of Labor-Birmingham Career Center, Account Specialist at STERIS Corporation, and Accounts Receivable Manager at InCare Technologies. Krystal holds a Master of Science in Human Resources Management from Strayer University.
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