Brooke Boys

Brooke Boys is a seasoned professional in customer success and client services, currently serving as a Sr Customer Success Manager at Crossbeam since July 2024, and as a Sr Client Services Manager at Reveal since March 2023. Previously, Brooke held roles at Terminus as a Customer Success Team Lead and Sr. Client Strategy Manager, at Sigstr as a Sr. Client Strategy Manager and Customer Success Manager, and at Kantar Media as a Customer Success Manager. With extensive experience managing client relationships, onboarding, training, and maximizing client satisfaction, Brooke has worked with over 150 clients to establish outcome goals and has a proven track record in customer retention and happiness. Educational qualifications include a Bachelor of Arts in Marketing Communication from Columbia College Chicago, earned in 2014.