Consultant | Market Research Operations | Client Services (agencies)

Savanta is one of the fastest growing agencies in market research with teams in the UK, Americas, and APAC. With technology at the heart of our business, we inform and inspire clients to Make Better Decisions through powerful data, high impact consulting, and bespoke solutions.

Our market-leading products and specialist teams in sector, methodology, and audience (e.g. students, and high net worth individuals), help clients ranging from global giants to locally loved brands, government bodies, and non-profit's.

We are looking for someone who have a positive attitude, has a high attention to detail, and enjoys working in a fast-paced environment.

The Role - Consultant

At the heart of Savanta is a talented Client Services Operations team which delivers research and data services to a wide portfolio of Market Research agencies, Media agencies and Management Consultancies. 

The role is predominantly focused on online quantitative data collection and fieldwork, although knowledge of other methodologies is beneficial.

Consultants play a hands-on role in the delivery of high-quality research projects, applying their knowledge, expertise and analytical skills to support clients in better decision-making. Working across multiple projects simultaneously and have exposure to all core functions.

On larger projects they may act as the project lead or work with a project lead. On smaller projects they will lead the day-to-day on the project with limited oversight, and a remit to develop their role such that you become the ‘go to’ person for the client on the account.

More specifically, your role will involve:

• Taking full ownership of projects, with responsibility for complete end-to-end delivery of high-quality research data collection through:

  • Using a consultative approach with external clients while setting up projects
  • Planning project resource working across internal teams to enhance a collaborative team environment
  • Utilising bespoke technology to script surveys and visualise data outputs
  • Managing fieldwork progress of multiple concurrent online market research projects

• Managing and successfully maintaining high project volume

• Managing account relationships with a focus on providing excellent client service

The successful applicant will demonstrate:

• Strong experience working in online quantitative market research

• Self-starter who is comfortable taking full responsibility of research projects

• Good communication skills - confident speaking to people at different levels (i.e., internal and external clients both junior and senior)

• Ability to prioritise and effectively manage multiple tasks simultaneously

Please click here to view the full job description

And in return, Savanta offers:

• Salary range: £31,000 - £36,000

• Biannual bonus scheme

• Unlimited annual leave

• Hybrid working

• Flexible working practices

• Health & wellbeing package (Private medical insurance or a flexible, tailored suite of well-being benefits)

• Financial health (pension, life assurance, etc.)

• Team & Company Socials

• Committees for Health & Well Being, Charities & Volunteering and DE&I

Why Join Us

With teams in the UK, US, Canada, and India, over 650 staff globally, and ambitious growth plans, Savanta offers the benefits of scale, whilst our specialist teams make life at Savanta feel more like working at a smaller agency. Our client portfolio includes some of the world’s best-known brands, including Sainsbury's, Heathrow, Samsung, Toyota, NatWest Group, Sky, The British Red Cross, Citizens Advice, Gousto and Sport England.

Part of the vibrant Next 15 Communications Group, we have an entrepreneurial company culture that actively recognises and values its people and offers unrivalled scope for career development.

Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.

All candidates will be considered equally, however, unfortunately we are unable to offer sponsorship.