Rocio Leonor Melero Guirado

Group Operations, Facilities Management and Maintenance Manager at VIA Outlets

Rocio Leonor Melero Guirado has extensive work experience in various roles related to facilities management, maintenance, and project management.

Starting in 2021, Rocio is currently working as the Group Operations, Facilities Management, and Maintenance Manager at VIA OUTLETS.

From 2018 to 2021, they served as a Facilities Manager at McArthurGlen Group, where they played a key role in ensuring and maximizing the customer experience at their outlet centers. Their responsibilities included managing both Hard Services and Soft Services such as security, cleaning, landscaping, and maintenance.

Prior to that, Rocio worked at OPTIMA PROJECT from 2013 to 2018 as an ATA Technical Manager - Shopping Centres/Retail. In this role, they were responsible for the technical management of a portfolio of 18 shopping centers and retail parks.

From 2010 to 2012, they worked at Grupo Lar as the Responsible Técnico Portfolio Centros Comerciales, where they handled negotiations with suppliers, cost reduction initiatives, and coordination with the procurement department for contracting and services in the mall.

In addition, they also held other positions at Grupo Lar, including Control de Gestión/Marketing from 2009 to 2010 and Gerente de Proyectos from 2008 to 2009.

Rocio began their career at Rivas & Ruzafa in 2006, where they worked as part of an architecture studio. Their responsibilities included developing basic and execution projects for single-family homes, as well as renovations and extensions of residential and industrial properties.

Overall, Rocio Leonor Melero Guirado has extensive experience in various aspects of facilities management, maintenance, and project management within the retail and real estate sectors.

Rocio Leonor Melero Guirado has a diverse education history. In 2003, they started their education at Escuela Universitaria Arquitectura Técnica de Granada, where they pursued a degree in Arquitecto Técnico. Rocio Leonor completed this program in 2007. Following that, in 2007, Rocio attended Czech Technical University in Prague and studied Civil Engineering for a year.

In 2015, Rocio enrolled in Universidad Nacional de Educación a Distancia - U.N.E.D., where they are currently pursuing a degree in Grado en Ingeniería Industrial. Rocio Leonor is still in progress and has not specified the end year for their studies.

Aside from their formal education, Rocio has also obtained various certifications to enhance their skills and knowledge. These certifications include IOSH Safety for Executives and Directors from IOSH, Communicating Across Cultures, Multinational Communication in the Workplace, Becoming an Impactful and Influential Leader, Coaching Skills for Leaders and Managers, Communication Foundations, Confidence-Building Strategies for Work and Life, How to Be an Adaptable Employee during Change and Uncertainty, How to Effectively Deliver Criticism, and Improving Your Listening Skills from LinkedIn. Rocio Leonor has also obtained certifications in ISO 14001 - Internal Auditor from the Bureau Veritas Group and IOSH Managing Safely from IOSH. All these certifications were obtained in the years 2022 and 2023.

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