The Customer Service team at ZIM Integrated Shipping Services is dedicated to providing premium support and assistance to clients, ensuring their needs are met efficiently. This team manages customer inquiries, handles documentation, coordinates logistics, and maintains high service quality across various regions, including the US and Asia-Pacific, to enhance customer satisfaction and uphold ZIM's reputation for reliability and excellence.
Craig Matta
Director Of Customer Service
Elen Sondak
Customer Service Director – As...
Frances O'Reilly
Director Of Customer Service
Kim Bursey
Vice President Customer Servic...
Lydia Wang
Customer Service Manager
Nicholas Wood
Senior Customer Service Repres...
Nir Smilanski
Zim Logistics Global Customer ...
Rachel Chang
Customer Service Manager
Travis Brice
Vice President US Customer Ser...
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