Account Executive - San Francisco, Bay Area

About unitQ unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve product quality and drive growth. unitQ’s leading AI technology aggregates customer feedback - in every language translated from public and private channels like surveys, reviews, support calls, product usage data, and more - to tell companies precisely what user friction, if fixed, will have the greatest impact. AI insights from unitQ drive higher conversion rates, better customer satisfaction, and more efficient use of engineering resources.

Our co-founders Christian Wiklund and Niklas Lindstrom have worked together for over a decade and successfully exited SKOUT, one of the first social networking dating apps with over 50 million installations globally. unitQ serves category-leading companies like Spotify, Bumble, Zendesk, PayPal, Uber, and more and is backed by leading investors including Accel, Gradient Ventures, and Zendesk Ventures. We are a group of smart, passionate leaders shaping the future of AI and are building a high-performing team.

About The Opportunity Hybrid working environment (Mondays, Wednesdays & Thursdays in the office in Burlingame)

As an Account Executive, your role is to lay the foundation for our Sales team by engaging with new contacts associated with high-value accounts. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You will be a unitQ brand ambassador, acting as the foundational entry point for our customers, guiding them through their initial interactions with our sales team. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team that is perfecting a newer (and more profitable) technology sales engine.

Role Responsibilities:

• Build and maintain net target lists
• Source all new business meetings, qualify customers, build pipeline, and drive deals while collaborating with the Sales Development team
• Provide a great customer experience for unitQ’s prospects, and customers
• Maintain active engagement with prospects using creative follow-up communication in Salesforce.com
• Manage a high volume of inbound and outbound communications
• Conduct qualification meetings with new customers
• Accurately enter, update, and maintain daily activity and prospect information into Hubspot
• Analyze sales data and recommend new outreach strategies
• Provide suggestions to improve external communication and internal processes
• Meet & exceed monthly and quarterly targets

About You:

• Interest in growing into a career in Software Sales (SaaS)
• Passion for technology and an ability to speak knowledgeably about the industry of data analytics
• Excellent writing skills with attention to grammar and tone
• Clear communication, a deep sense of empathy, and a commitment to integrity
• A self-starter who can diagnose inefficiencies and optimize processes to maximize results
• A commitment to learning, being adaptable, and having a GREAT ATTITUDE
• Coachable and open to feedback
• 3-5+ years of SaaS sales experience
• Previous startup experience
• Salesforce.com and ZoomInfo experience

Benefits:

• Stock Options
• Flexible Vacation Policy
• Medical coverage through BlueShield and Kaiser
• Dental and Vision coverage through Beam
• 401(k) Plan
• Life Insurance
• FSA and Dependent Care FSA Plans
• $50/month internet/cell phone/equipment reimbursement
• Generous leave policies
• Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
• Snacks and dog friendly office environment